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Using Basic Phone Functions
Using Hold and Resume
Cisco Small Business IP Phone SPA 30X User Guide (SIP) 39
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• To answer a call that is ringing on another phone in the phone system, press the
pickup softkey. Then enter the extension number of the ringing phone.
NOTE You also can place a call by choosing a number from a directory or from the Call
History. See the “Using the Phone Directories (Cisco SPA 303)” section on
page 52 and the “Using the Call History Lists” section on page 54.
Using Dial Assistance (Cisco SPA 303)
If dial assistance is enabled, when placing calls, you’ll see a list of matching
recently dialed or received phone numbers on the screen after you begin dialing.
If you want to choose one of these numbers:
STEP 1 Use the navigation button to scroll down and highlight a phone number on the LCD
screen.
STEP 2 Press the dial softkey to complete the call.
See “Enabling Dial Assistance (Cisco SPA 303),” on page 60 for more
information on enabling this feature.
Using Hold and Resume
To put a call on hold, press the Flash button (Cisco SPA 301) or the Hold button
(Cisco SPA 303). A series of beeps or music on hold (depending on the system
configuration) plays for the caller to indicate that the call is on hold. On the Cisco
SPA 303, the phone LCD shows a flashing right arrow indicating the line is on hold,
as shown in the figure below.