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Message
The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages
waiting. Your messages are an administered function. Contact your system administrator with any questions.
Mute
For turning off (and then back on again) the microphone so the other person on the call cannot hear you. If a call is on mute
and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on,
the call is muted.
Redial
Permits you to redial a recently dialed number.
Simultaneous Ringing
Allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to
answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator.
Answer a Call
To answer an incoming call:
1. If you are not on another call, lift the handset, or press the line button next to the incoming call or press Speaker to
answer using the speakerphone, or press Headset to answer using the headset.
If you are on another call, from the Phone screen, scroll to the line with the incoming call and press Answer or OK.
o You are connected to the incoming call.
Note: To automatically display the Phone screen whenever you receive an incoming call, set the Go to Phone Screen on
Ringing option to Yes.
Note: If the Auto Hold feature is enabled by your system administrator, you can answer another call without first putting an
active call on hold. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call;
otherwise, you will drop the active call when you answer the other one.
To send an incoming call directly to voicemail:
1. Press To Vmail.
o The incoming call goes directly to voicemail.
Note: If your telephone does not display a To Vmail softkey, your administrator has not made this feature available.
To ignore an incoming call:
1. Press Ignore.
o The ringer is turned off for the currently incoming call.
Make a Call
To make a call:
1. If you are not on a call, dial the number you want to call.
or, Lift the handset, press Speaker, or select an available line button, then dial the number you want to call.
o The call is placed.
To call a person from the Contacts list:
1. Press Contacts.
2. Select the person or number you want to call.
3. Press Call or OK.
o The number is dialed.
To redial a number:
1. From the Phone screen, press Redial.
Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from
which you can select one to redial.
2. If a list of the most recent numbers that you have dialed is displayed, select the one you want to redial.
3. Press Call.
9640 IP Telephone End User Guide | 7 | Page