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Handset
Handset does not charge
– Check that the base station is connected to
the mains power.
– Check that the battery in the handset is
correctly installed (see How to install
a new battery).
How to install a new battery
Slide the handset battery cover on the handset
and check the two-wire cable is plugged in its
connector.
Remote access or VIP features do not work
Remote access and VIP features require their
respective access code to be changed from
their default setting. Refer to the main part of
the user guide for instructions.
Answering machine cannot be switched on
Make sure you have recorded an outgoing
message for the answering mode you want to
switch to.
Help web site
For the latest information on BT On-Air
1800 including frequently asked questions
and software downloads, have a look at
the BT On-Air web site: www.bt.com/on-air
The BT On-Air icon in the Windows system
tray has disappeared although the
software was not uninstalled
This can happen if you cancel un-installation
or if you close down the BT On-Air application
other than by clicking the “Close” button.
To restore the icon, go to the Windows Start
Menu, select “Programs”, then “BT On-Air
Modem”, and finally “BT On-Air Modem”