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Hub Phone 1010 – Edition 3 – 13.04.06 – 7451
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your base PIN here:
[ / / / ]
(See page 51 for more information)
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning it, please read the ‘Help’
section beginning on
page 66, or contact the BT
Hub Phone 1010 Helpline on 0845 600 7030,
Lines are open 24 hours, 7 days a week.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
contact BT’s approved repair agent, Helpdesk
Solutions on 0870 240 5029 or a local
qualified repairer.
If you have to return your BT Hub Phone
1010
If the Helpline is unable to remedy your problem
they will ask you to return the product. Where
possible, pack the product in its original
packaging. Please remember to include all parts,
including the line cords, power supply units and
the original batteries. (Please note that we
cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.
Technical information
Only use the approved base mains power supply,
item code 027263.
Only use approved AAA NiMH rechargeable
batteries.
General information72
Hub Phone 1010 [3]DkBlue 13/4/06 5:45 pm Page 72