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Hub Phone 1010 – Edition 3 – 13.04.06 – 7451
Many common problems are caused by the telephone and power cables being incorrectly
connected, not connected at all or the power being turned off. Please check that your BT
Hub Phone 1010 has been correctly set up (see page 7) before ringing the BT Hub Phone
Helpline.
No display
The batteries may be flat or dead. Recharge or replace the batteries, see page 8.
No dial tone
Is the telephone line cord plugged into the telephone wall socket?
Check that the base station is connected to the mains power and switched on.
You cannot link up with the base station
Is the icon flashing in the display?
The mains power cable may not be connected at the base or switched on.
Are you in range of the base? Move closer to the base.
The batteries could be low or flat.
Recharge or replace the batteries.
Help
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