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Maintenance
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray
cleaning fluid directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your
Diverse 2010 base station or handset
you should contact the Diverse Helpline
on 0345 908070. Calls are charged at
local rates. If the problem is not
remedied, you will be advised to contact
your original point of purchase.
Some suppliers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Outside the warranty period
If your Diverse 2010 needs repair after
the warranty period has ended, the
repair must meet the approval
requirements for connection to the
telephone network. We recommend
that you call the Diverse Helpline on
0345 908070 and ask for details of our
recommended repair agents.
If you have to return your
Diverse 2010
Pack the base station and handset
securely, preferably in the original
packing. All parts must be returned,
including line cords, power supply unit
and original batteries. We cannot take
responsibility for goods damaged in
transit.