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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Your caller cannot hear you
• Check to see if the display says SecrecY On. If so, the secrecy feature is switched on.
Press the right soft key
to speak to your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
• The caller has to allow their number to be sent. The number could be withheld or is unavailable.