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You have followed all the steps listed on pages 7 to 11
to install and set up your digital cordless telephone.
All connectors are firmly inserted in their sockets.
Mains power to the base unit is switched on at the
socket.
The handset’s batteries are correctly and securely
installed and are not run down.
Everyday use
Check that the base telephone’s mains power adapter
is plugged in and power is switched on. Without mains
power, you can make calls using the base telephone’s
handset (not the speakerphone), but it needs mains
power to operate the cordless handsets.
Make sure you’re using the telephone line cable that
was supplied with your Big Button Combo. Other
telephone line cables might not work.
Move the cordless handset closer to the base
telephone.
Check the Battery Level symbol on the display. If it is
low, replace the cordless handset on the charger pod to
recharge the batteries.
Switch off power to the base telephone at the mains
socket, wait for a few seconds and then switch back on.
This may solve the problem.
ALWAYS check
first that:
“I cannot make or
answer calls with
my cordless
handset.”
Troubleshooting
The Big Button Combo must be serviced by trained
engineers. NEVER attempt any repairs or adjustments
yourself - you could make the problem worse and
invalidate the Guarantee.