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Appendix
Troubleshooting
My cordless headset isn’t performing normally.
Make sure the power cord is securely plugged into the
headset base or charger. Plug the unit into a different, working
electrical outlet not controlled by a wall switch.
Move the cordless headset closer to the headset or telephone
base. You might have moved out of range.
Reset the headset base or charger. Unplug the unit’s electrical
power. Wait for 15 seconds, then plug it back in. Allow up
to one minute for the cordless headset and headset base or
charger to reset.
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless headset.
Try installing your headset as far away as possible from these
types of electronic devices.
I want to use my headset with a different headset base or
cordless telephone.
You need to deregister (see pages 25-26) the headset from
the current headset or telephone base and then register (see
pages 9-11) it to a new headset base or cordless telephone.
The batteries do not hold a charge.
Make sure that the headset battery is installed and securely
plugged into the connector.
If the cordless headset is in the headset base or charger and
the ON/OFF light on the headset does not come on, refer to
The ON/OFF light on the headset is off while charging in
this Troubleshooting guide (page 32).
Charge the battery in the cordless headset for at least 6 hours.
For optimum daily performance, return the cordless headset to
the headset or charger when not in use.
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