Filter
Top Products
28
Appendix
Troubleshooting
I am getting a buzzing sound on my headset or corded base
speakerphone.
Your telephone may experience interference from the headset.
To overcome this problem, move the headset base at least 12
inches away from the telephone.
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless headset.
Try installing your headset as far away as possible from these
types of electronic devices.
I cannot dial out.
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless
headset may take a second or two to find the headset or
telephone base and produce a dial tone. This is normal. Wait
an extra second before dialing.
Eliminate any background noise. Noise from a television, radio
or other appliances may cause the headset to not dial out
properly. If you cannot eliminate background noise, try dialing
from another room with less background noise.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service. Contact
your telephone service provider (charges may apply).
The other party cannot hear my voice during a call.
If you registered the accessory cordless headset to a headset
base, try adjusting the speaking volume setting on the headset
base. See the volume section of the user’s manual for your
headset base model TL7610/TL7611/TL7612 for additional
troubleshooting. Visit www.telephones.att.com/manuals
to view or download the user manuals.
•
•
•
•
•
•
•