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Troubleshooting
• Relocate your phone to a higher location. The phone
will likely have better reception when installed in a high
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• You may hear interference if your cellular phone is too
close to the telephone base during a CELLULAR call.
Make sure that your Bluetooth enabled cellular phone is
between one to 12 feet away from the telephone base
in order to maintain a reliable connection between your
Bluetooth cell phone, telephone base, and cell tower.
I hear other
calls while using
my phone.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may have too many extension phones on your tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
My cordless
handset does
not ring when I
receive a call.
Appendix I
I experience
poor sound
quality when
using the
speakerphone.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
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