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141
Appendix
Troubleshooting
I cannot dial out.
Try all the suggestions in I cannot get a dial tone on page 140
.
Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset or
the telephone base before dialing, or dialing from another room in your
home with less background noise.
If other phones in your home are having the same problem, the problem
is in your wiring or local service. Contact your telephone service provider
(charges may apply).
My cordless handset isn’t performing normally.
Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different working electrical outlet not
controlled by a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The handset registration is unsuccessful.
Follow the steps below to register the handset again.
1. Make sure the handset is out of the charger and shows
Press [
HOLD]
on
base for 4 sec, then press [#] on handset
before you begin.
2. Press and hold HOLD on the telephone base for about four seconds until
it shows Registering...Please wait.
3. Press # (pound key) on the handset. Its screen shows Registering
handset... and it takes up to 60 seconds to complete the registration. The
handset shows HANDSET X Registered (X represents the handset number
assigned) and you hear a beep when the registration is completed.
Refer to Add and register a handset on page 135 for details.
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