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Issue 1 March 1996 17
Consult 0
In a hotel front office, you may be required to answer calls for other coworkers.
If so, calls intended for those coworkers may be redirected to you by the Call
Coverage feature. These calls can be answered the same as any other call.
During the call, you may need to leave a message for your coworker or consult
with them about the call.
To leave a message for a coworker to call the original caller's extension, do the
following:
1. Press the button while connected to the call.
■ You hear a confirmation tone.
To talk privately with a coworker after answering a redirected call, do the
following:
1. Press .
■ The call is placed on hold, and you hear a dial tone.
2. Do one of the following:
a. Press , and then press Cnslt.
b. Press .
c. Dial your coworker’s extension.
■ You hear a ringback tone.
■ The call rings at your coworker’s extension with priority ringing.
3. You can privately discuss the call. If your coworker is not available, press
the held call appearance to reconnect the call.
4. Do one of the following:
a. Press to transfer the call to your coworker.
b. Press to create a conference call.
Cover Callback
Transfer
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