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Forward and Follow Me
Forward and Follow Me send your calls to another extension
or to an outside phone. This allows callers to reach you when
you are not working at your own desk, or allows you to send
your calls to another phone when you are too busy to answer
or want them screened. When your calls are being sent to
another phone, an arriving call makes both your phone and
the other phone ring until the call is answered.
Whether your calls are sent using Forward or using Follow Me
depends on where the feature is turned on:
You turn on Forward at your phone to send your calls
to another phone. Forward can be turned off either at
your phone or at an inside extension to which your
calls are forwarded. It cannot be turned off at an
outside phone to which your calls are forwarded.
You turn on Follow Me at another inside extension to
send your calls to that extension. Follow Me can be
turned off either at that phone or at your phone. It
cannot be turned on or off at an outside phone.
If several people are sending their calls to you, you can
cancel Forward and Follow Me from your phone either one
extension at a time or all extensions at once.
Callback calls and transferred calls returning to you are not
sent from your phone to another destination by Forward or
Follow Me.
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Forward and Follow Me