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Actiontec VoSKY Call Center User Manual
Call Return
Call Return is used in conjunction with Remote Internet Calling.
When a previously dialed and unavailable Internet contact comes
back online, Call Center places a call to a selected regular tele-
phone. This feature is especially useful when used with Remote
Internet Calling.
To congure Call Return, double-click the Call Center icon in the
system tray, which generates the VoSKY Call Center conguration
window.
Note: If the Call Center icon does not appear in the system
tray, the Call Center application has not launched. Double-
click on the Call Center icon on the desktop to launch. The
Call Center icon will then appear in the system tray.
1. In the “Conguration” tab, go to the drop-down menu in the
Country or Region Selection section. Select the country or region
in which Call Center is being used.
2. Click in the check box next to “Enable Call Return.”
3. Enter the number of the telephone to which a Call Return alert
will be forwarded in the appropriate text box. Make sure to enter
the number in its exact number sequence (i.e., as if dialing it from
another telephone).