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Chapter 3 Preparing the Cisco CallManager and Octel Systems
Configuring Cisco CallManager
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Cisco Digital PBX Adapter 7630 Administration Guide
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Configuring the Pilot Directory Number
The pilot directory number is the number users dial on their Cisco IP Phones to
access voice mail. Typically, it is the first directory number in the hunt group. You
can configure this number to be easily accessed on Cisco IP Phones, such as with
the messages button on a Cisco IP Phone 7960.
To configure the pilot directory number perform the following steps:
Step 1 Select Service > Service Parameters menu from Cisco CallManager.
Step 2 Click the name of your Cisco CallManager system.
Step 3 Select the VoiceMailDn service parameter.
Step 4 Enter the pilot directory number in the Value field.
Refer to the Cisco CallManager Administration Guide or online help in the
Cisco CallManager application if you need additional assistance.
Setting the Hop Count
You can specify the number of times Cisco CallManager forwards a call before
generating an error tone. The default setting is 12, but you should set it to a
number larger than the number of extensions in the largest hunt group.
To configure the hop count perform the following steps:
Step 1 Select Service > Service Parameters menu from Cisco CallManager.
Step 2 Click the name of your Cisco CallManager system.
Step 3 Select the ForwardMaximumHopCount service parameter.
Step 4 Enter the pilot directory number in the Value field.
Refer to the Cisco CallManager Administration Guide or online help in the
Cisco CallManager application if you need additional assistance.