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Prestige 2000W_V2 User’s Guide
104 Chapter 14 Troubleshooting
14.3 Problems Accessing the Prestige
14.4 Warning Message Troubleshooting
The Prestige displays warning messages when it detects a condition that may disrupt your
Prestige service.
Table 25 Troubleshooting Accessing the Prestige
PROBLEM CORRECTIVE ACTION
Cannot access the
web configurator.
Make sure that you are connecting to the Prestige’s IP address (you can use
the Information LCD menu to check the IP address).
The username and password fields are case sensitive. Make sure that you enter
the correct user name and password using the proper casing.
If you have forgotten the user name and password, see Section 14.6 on page
105 to restore the factory default configuration file. This will restore all of the
factory defaults including the user names and passwords.
• For user-level access the default user name is admin and the default pass-
word is 1234.
• For administrator access the default user name is zyxeladmin and the
default password is 1234.
You may also need to clear your Internet browser’s cache.
In Internet Explorer, click Tools and then Internet Options to open the Internet
Options screen.
In the General tab, click Delete Files. In the pop-up window, select the Delete
all offline content check box and click OK. Click OK in the Internet Options
screen to close it.
Table 26 Warning Message Troubleshooting
Warning
Message
CORRECTIVE ACTION
Battery Low
( is blinking)
The battery’s power is low. Recharge the battery.
Weak Signal
( is blinking)
The signal quality is low or the Prestige cannot find the AP.
Connect to another AP.
Move your Prestige closer to the AP.
There may be too much radio interference (for example a microwave or another AP
using the same channel) around your wireless network. Relocate or reduce the radio
interference.