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IN
CASE
OF DIFFICULTY
If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call VTECH Communications at
1-800-595-951 1. In Canada, call
VTECH Electronics at 604-273-51
31.
THE PHONE DOESN'T WORK AT ALL.
Make sure the Power Cord is
plugged in.
Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone wall jack.
Make sure the batteries are
properly charged.
NO DIAL TONE.
First check all the suggestions above.
If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a different
phone. If there is no dial tone on that
phone either, the problem is in your
wiring or local service. Call your local
telephone company.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN YOU'RE
NEAR THE BASE UNIT.
Household appliances plugged into
the same circuit as the base unit
can sometimes cause interference.
Try moving the appliance or the
base unit to another outlet.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU'RE
AWAY FROM THE BASE UNIT.
You may be out of range. Either
move close to the base, or relocate
the base unit.
The layout of your home may be
limiting the range. Try moving the
base unit to another position.
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.
Make sure you have the handset
ringer activated. To set the ringer, see
"PROGRAMMING THE RINGER".
Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack. Make sure the
power cord is plugged in.
You may be too far from the base unit.
You may have too many extension
phones on your telephone line to allow
all of them to ring. Try unplugging
some of the other phones.
YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.
Disconnect your base unit from the
telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is probably
in your wiring or local service. Call
your local telephone company.
YOU HEAR NOISE IN THE HANDSET,
AND NONE OF THE KEYS OR
I
BUlTONS WORK.
Make sure the power cord is plugged in.
I
COMMON CURE FOR ELECTRONIC
EQUIPMENT
Electronics, like people, can sometimes
get confused. If the unit does not seem
to be responding normally, then try
putting the handset in the cradle. If it
does not seem to respond after trying
this a few times, do the following (in
the order listed):
1. Disconnect the power to the base.
2.
Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
1
5. Connect the handset battery.
I
6.
Put the handset in the base.
,
WARRANTY STATEMENT
WHAT DOES OUR WARRANTY COVER?
Anv defect in material or
work mans hi^.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
To the original purchaser only
-
ONE YEAR.
WHAT WILL VTECH DO?
At our option, repair or replace your unit.
HOW DO
I
SEND MY UNIT, IN OR OUT OF WARRANTY?
Call VTECH Communications customer service for Return Authorization at:
1-800-595-951 1
Properly pack your unit. Include any cables
&
accessories which were originally
provided with the product. We recommend using the original carton and packing
materials.
Include in the package a copy of the sales receipt or other evidence of date
of original purchase (if the unit was purchased within the lase twelve months).
Print your name and address, along with a description of the defect, and
include this in the package.
Include payment for any service or repair not covered by warranty, as determined
by VTECH Communications.
Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTECH
Communications
assumes no ~esponslbillty for units sent wlthout prior Return Authorizatlon.
WHATDOESOURWARRANTYNOTCOVER?
Batteries
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,
etc.)
Products which may have been modified or incorporated into other products
Products purchased andlor operated outside the USA, its territories, or Canada.
Products serviced by the owner or a service facility not expressly authorized
by VTECH Communications
Products purchased more than 12 months form current date
Units purchased in "AS IS" condition, or units purchased as "Distressed
Merchandise".
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
This warranty gives you specific rights. You may also have other rights which
vary from state to state.