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If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call VTECH Communications at
1-800-595-951 1 in the
US.
and VTech
Electronics Canada Ltd at 1-800-267-
7377
in Canada.
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Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone wall jack.
Make sure the batteries are
properly charged. If the 'LOW
BATTERY' message is shown, the
battery pack needs charging.
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First check all the suggestions
above.
If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the
problem is in your wiring or local
service. Call your local telephone
company.
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Household appliances plugged
into the same'circuit as the base
unit can sometimes cause
interference. Try moving the
appliance or the base unit to
another outlet.
"YOU GET -NOISE, STATIC, OR-A
WEAK 'SIGNAL
'
WHEN,;,YOUIRE
AWAY ,FROM THE BASE UNIT.
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You may be' out of range. Either
move close to the base, or relocate
the base unit.
The layout of your home may be
limiting the range. Try moving the
base unit to another position.
THE-HANDSET
DOES
NOT
RING
WHEN YOU RECEIVE A CALL.
.
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.-
Make sure you have the handset
ringer activated. To set the ringer,
see
"PROGRAMMING THE
RINGER".
Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone jack.
Make sure the power cord is
plugged in.
You may be too far from the base
unit.
You may have too many extension
phones on your telephone line to
allow all of them to ring. Try
unplugging some of the other
phones.
YOU ,HEAR:OTHER, CALLS WHILE
USING Y0UR:PHONE.S
.::
Disconnect' your base unit from
the telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is probably
in your wiring or local service. Call
your local telephone company.
YOU HEAR NOISE INTHEHANDSET,
AND NONE .OF THE KEYS OR
BUlTONS WORK.
-
Make sure the power cord is plugged
in.
COMMON CURE FOR ELECTRONIC
EQUIPMENT
..,,
Electronics, like people, can sometimes
get confused. If the unit does not
seem to be responding normally, then
try putting the handset in the cradle.
If it does not seem to respond after
trying this a few times, do the following
(in the order listed):
1. Disconnect the power to the base.
2. Disconnect (remove) the handset
battery pack.
3.
Remove the base unit battery
pack, where applicable.
4.
Wait a few minutes.
5. Connect power to the base.
6.
Install the handset battery pack.
7.
Install the base unit battery pack,
where applicable.
8. Place the handset in the base unit
cradle. If the handset has not been
recently charged, allow 8 hours
before use.
IN CASE OF DIFFICULTY
THE PHONE DOESN'T WORK AT
ALL
YOU GET NOISE, STATIC OR A
WEAK SIGNAL EVEN WHEN
YOU'RE NEAR THE BASE UNIT
YOU GET NOISE, STATIC OR A
WEAK SIGNAL WHEN YOU'RE
AWAY FROM THE BASE UNIT
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL