24
Answering System Operation
About Mailboxes
This answering system has three voice mailboxes. Callers using a touch tone
phone can select the mailbox in which their messages will be recorded by
pressing 1, 2, or 3 while the system plays the outgoing announcement. Otherwise,
messages will be recorded in Mailbox 1.
About Announcements
• You can record two different announcements - one for normal answering and one
for when you've set the system to play the announcement only.
• Use normal answering when you want the system to record callers' messages. Use
Announce only when you want to give information to callers without accepting
messages.
• If you choose not to record an announcement, the system answers with a
pre-recorded announcement.
• The normal answering pre-recorded announcement says: "Hello. I'm unable to
answer your call right now. Please leave your name, number and a message after
the tone." The Announce Only pre-recorded announcement says: "Hello, I'm
unable to answer your call right now. Please call again. Thank you."
• By setting Announce Only to on or off, you decide which announcement
your callers will hear when the system answers a call (the system comes set
for normal answering, with Announce Only turned off). See Set Announce
Only on page 26 to change your announcement selection.
Record Your Announcement
NOTE: If you have assigned different mailboxes to different people, be sure to
tell callers in your announcement to press 1, 2 or 3 to leave a message in the
appropriate mailbox. Remember to leave a few seconds blank at the end of
your recorded announcement to allow callers having enough time to select
a mailbox. An example of an announcement:
"Thank you for calling. To leave a message for Bob, press 1 now; to leave a
message for Sue, press 2 now; to leave a message for Elmo, press 3 now; or,
wait for the beep and leave your message."
The system will record your announcement for the currently selected answer
mode (Normal or Announce Only). To confirm or change the answer mode, follow
the directions under Answering System Feature Setup and Feature Summary
on pages 25 and 26.
1. With the system set for the desired answer mode (Normal or Announce
Only) press MENU until you hear "Set Outgoing Message."
2. Press REC/MEMO. After you hear "Now recording" followed by a beep,
speak toward the base to record an announcement up to 90 seconds long.
Answering System Operation