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How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In
Canada, please call 1(800) 267-7377. NOTE: Before calling for service, please review the user’s
manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of
the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited
warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
location along with a description of the malfunction or difﬁculty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modiﬁcations to
this limited warranty and you should not rely on any such modiﬁcation.
State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have
other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of ﬁtness for a particular purpose and
merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.