VTech 912 Telephone User Manual


 
28
WARRANTY STATEMENT
WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• One Year.
WHAT WILL VTECH DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• Call VTECH Communications customer service for Return Authorization at:
1-800-624-5688
• Properly pack your unit. Include any cables & accessories which were originally
provided with the product. We recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date of
original purchase (if the unit was purchased within the last twelve months).
• Print your name and address, along with a description of the defect, and include
this in the package.
• Include payment for any service or repair not covered by warranty, as determined
by VTECH Communications.
• In the US, ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.
WHAT DOES OUR WARRANTY NOT COVER?
Batteries
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,
etc.)
Products which may have been modified or incorporated into other products
Products purchased outside the USA
Products serviced by the owner or a service facility not expressly authorized by
VTECH Communications
Products purchased more than 12 months from current date
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
This warranty gives you specific rights. You may also have other rights which
vary from state to state.