Filter
Top Products
[61] TROUBLESHOOTING
www.uniden.com
For Telephone Features
Your computer is
unable to connect to
the Internet.
The LAN LED on the UIP160P is off
and/or the LINK LED on your
computer's Ethernet card is off.
Making sure the cable between the UIP160P and your computer is
1) Securely connected to the UIP160P's LAN port.
2) Securely connected to your computer's Ethernet card
3) Free of any frays, loose connectors, or other visible defects
Your computer doesn't have an IP
address. (In most Windows systems,
open a command prompt window
and enter the command ipconfig.)
1) Making sure your computer is configured for DHCP.
2) Making sure the UIP160P's DHCP Server is enabled.
Your computer's IP address and
subnet mask are on a different
network than the UIP160P's.
1) Making sure the first three parts of your computer's IP address match the
UIP160P's IP address and the fourth part is different
2) Making sure your computer's subnet mask exactly matches the subnet
mask of the UIP160P.
The UIP160P is not the default
gateway for your computer.
1) Making sure your computer's default gateway address is set to the
UIP160P's IP address.
Your UIP160P
handset has no dial
tone.
The CA (call agent) LED is off.
1) Resetting the UIP160P.
2) Contacting Packt8 to verify the necessary SIP configuration settings.
The CA (call agent) LED is on.
1) Plugging a standard analog phone into the UIP160P's VoIP1 port. If this
works, your UIP160P may be damaged. Contact Uniden customer service.
Symptom Suggestion
The charge LED won't illuminate
when the handset is placed in
the cradle.
• Make sure the AC adapter is plugged into the base or the charger (if you have more than one
handset) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
Scenario Check to see if... Then try...