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TROUBLESHOOTING [77]
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Severe noise interference.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source of interference.
The Caller ID does not display.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current. There may be a
problem with your Caller ID service.
You cannot register the handset
at the base.
• Charge the battery pack for 15-20 hours.
• De-register the handset (see "De-register the Handset" on page 32) and register the handset
(see "Register the Handset" on page 67).
The handset doesn't
communicate with other
handsets.
• De-register the handset (see "De-register the Handset" on page 32) and register the handset
(see "Register the Handset" on page 67).
• Make sure that you have registered all handsets.
An extra handset can't join
the conversation.
• Make sure there are not 2 handsets already using the 3-way conference feature.
The handset or the base can't
join the conversation
• Make sure that another handset or base is in privacy mode.
The answering system does
not work.
• Make sure the base unit is plugged in.
• Make sure that the answering system is turned on.
• Make sure that the message record time is not set to Announce only (see page 26).
Messages are incomplete.
• The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
After a power failure, the
outgoing message is deleted.
• Record your greeting again. The default message should remain.
Symptom Suggestion
TROUBLESHOOTING
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