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TROUBLESHOOTING [83]
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Severe noise interference.
•Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source of interference.
The Caller ID does not display.
• The handset was picked up before the second ring.
•The call was placed through a switchboard.
•Call your local telephone company to verify your Caller ID service is current. There may be a
problem with your Caller ID service.
You cannot register the handset
at the base.
• Charge the battery pack for 15-20 hours.
•De-register the handset (see "De-register the Handset" on page 32) and register the handset
(see "Register the Handset" on page 15).
The handset doesn't
communicate with other
handsets.
•De-register the handset (see "De-register the Handset" on page 32) and register the handset
(see "Register the Handset" on page 15).
•Make sure that you have registered all handsets.
The handset or the base can't
join the conversation
•Make sure there are not 2 handsets already using the 3-way conference feature.
•Make sure that another handset or base is not in privacy mode.
Room Monitor feature does not
work.
•Make sure to place the handset(s) within the range of the base.
The answering system does not
work.
• Make sure the base unit is plugged in.
•Make sure that the answering system is turned on.
• Make sure that the message record time is not set to Announce only (see page 26).
Messages are incomplete.
•The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
After a power failure, the
outgoing message is deleted.
•Record your greeting again. The default message should remain.
Symptom Suggestion
TROUBLESHOOTING
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