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TROUBLESHOOTING [54]
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Symptom Suggestion
The handset doesn't ring or
receive a page.
• The battery pack may be weak. Charge the battery for 15-20 hours.
• The handset may be too far from the base unit.
• Place the base unit away from appliances or metal objects.
• Change the digital security code (see page 49).
• Check the battery pack to ensure there is a secure connection.
• Make sure ringer volume isn't set to "off."
Severe noise interference. •Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move the base to another location or turn off the source of interference.
The Caller ID does not display. • The call was answered before the second ring.
• The call was placed through a switchboard.
• Charge the handset.
• Your Caller ID service may not be active; contact your local telephone service provider.
The answering system does not
work.
• Make sure the AC adapter is plugged into wall outlet.
• Make sure the answering system is turned on.
The answering system does not
record any messages.
• Set the record time to either the one minute or four minute option.
• The memory may be full. Delete some or all of the saved messages.
Messages are incomplete. • The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
TROUBLESHOOTING
EXAI7248.book Page 54 Thursday, December 14, 2006 11:57 AM