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Troubleshooting and Specifications
Simultaneous Conversation Channels
Strata CIX and CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones 07/06 49
Simultaneous Conversation Channels
DKT2204-CT
The DKT2204-CT cordless digital telephone has 10 operating channels available.
A common misconception is that this limits a customer to 10 cordless telephones. This
is not the case. Each cordless digital telephone can operate on any of the 10 channels.
When you turn on a cordless digital telephone, the telephone selects an available
channel within its’ range. In a given cordless range, 10 simultaneous calls can be
made. In most businesses, it is unlikely that all 10 channels will be in use at the same
time. Typically 20 to 30 telephones can share the 10 channels.
Another factor is the distribution of the telephones in a facility. If your cordless digital
telephones are disbursed throughout a facility, there should not be contention for
channels. If there are more than 10 cordless digital telephones in one area and 10 users
are using their cordless telephones, an 11
th
user would not be able to connect at that
time.
DKT2304-CT
The DKT2304-CT cordless handset has 30 operating channels available. A common
misconception is that this limits a customer to 30 handsets. This is not the case. Each
handset can operate on any of the 30 channels because each one selects an available
channel within its range. In a given range, 30 simultaneous calls can be made.
Another factor is the distribution of the telephones in a facility. If your handsets are
disbursed throughout a facility, there should not be contention for all channels. If there
are more than 30 in one area and 30 users are using their handsets, the 31
st
user would
not be able to get dial tone.