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Strata CIX Net Phone AG 04/08 83
Net Phone is Dialing an Area Code for Local Calls
The local Dial Plan Rules are configured
incorrectly.
Go to Setup | Preferences | Main and
check the local Dial Plan settings. Make
sure "Dial Area Code on all Local Calls" is
not checked.
The Server Dial Plan Rules are
configured incorrectly.
Go to Setup | Preferences | Main and
Check Plan next to "Use SERVER Dial
Plan." Test local numbers using the
Tester. If the numbers are formatted
incorrectly, modify the Dial Plan Server
settings on the TOSHIBA PC.
None of the Buttons on Net Phone Work
3rd party call control and/or system level
events may not be enabled.
3rd party call control and System Level
Events must be turned on in the PBX
programming.
Net Phone Drops into the System Tray and Will Not Run.
You may have the wrong hostname for
the NetServer.
Check the hostname: Open Control
Panel/Telephony and select the
telephony drivers tab. There, select the
TOSHIBA Net Server TAPI Service
Provider press the Configure button.
Undetermined problem with hostname
resolution.
This problem may be resolved by using
the IP Address instead of the hostname.
Cause(s): Solution(s):