Toshiba CIX-AG-NP-VA IP Phone User Manual


 
Strata CIX Net Phone AG 04/08 61
Open Architecture Interfaces 6
The Open Architecture provides for integrating applications within Net Phone, such as
the Personal Power Dialer or Chat as well as provides enabling links for other
programs running on the PC.
The Net Phone is specifically designed to cooperatively work with many different
Windows applications. This allows you to do many different things including:
dialing from other applications.
automatically screen pop a contact database when a call rings in.
automatically open call journals to take notes on a call.
beep your pager when an important call is ringing.
Log call activity for a permanent record.
Following are a list of the major interfaces provided in Net Phone to integrate with
other programs:
TAPI Dialing Interface – This allows TAPI enabled applications, for example
Goldmine 4.0, to dial calls using Net Phone.
DDE Command Interface – Non-TAPI applications can use this feature to dial and
answer calls.
Command File Interface – For applications that don't have TAPI or DDE
capabilities, this interface provides another alternative to dial and answer calls.
OLE/COM Interface – Net Phone is an OLE server and as such supports a number
of Methods that other applications can use to perform actions like to dial and
answer calls.
Outlook Phone Link – Microsoft Outlook is a powerful contact management
program with which Net Phone works very closely. This requires the installation
of the Outlook Link application.