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Warranty
15 Warranty
15.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables
or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date
of purchase and the unit-model are indicated.
15.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service
centre will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and model can be different
from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is
not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
15.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of
non-original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage
caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer
or by unqualified, non-officially appointed Topcom service centres.
16 Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of
electrical and electronic equipments. The symbol on the product, user guide and/or
box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point.
By re-using some parts or raw materials from used products you make an important contribution
to the protection of the environment. Please contact your local authorities in case you need more
information on the collection points in your area.
17 Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.