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If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call Sprint National Help Desk at
1-
800-949-4357.
THE PHONE DOESN'T WORK
AT ALL.
Make sure the Power Cord is
plugged in.
Make sure the telephone line
cord is plugged firmly into the
Base Unit and the telephone wall
jack.
Make sure the battery pack is
properly charged. If the
"LOW
BATTERY"
message is shown,
the battery pack needs charging.
NO DIAL TONE.
First check all the suggestions
above.
If you still don't hear a dial tone,
disconnect the Base Unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the
problem is in your wiring or local
service. Call your local telephone
company.
YOU GET NOISE, STATIC, OR
A WEAK SIGNAL EVEN
WHENYOU'RE NEAR THE
BASE UNIT.
Household aEliances plugged
into the same circuit as the Base
Unit can sometimes cause
interference. Try moving the
appliance or the Base Unit to
another outlet.
YOU GET NOISE, STATIC, OR
A WEAK SIGNAL WHEN
YOU'RE AWAY FROMTHE
BASE UNIT.
You may be out of range. Either
move close to or relocate the
Base Unit.
The layout of your home may be
limiting the range.
Try
moving the
Base Unit to another position.
THE HANDSET DOES NOT
RING WHEN YOU RECEIVE A
CALL.
Make sure you have the Handset
ringer activated.
Make sure the telephone line
cord is plugged firmly into the
Base Unit and the telephone jack.
Make sure the power cord is
plugged in.
You may be too far from the Base
Unit. And the "OUT
OF
RANGE"
message is shown on LCD.
You may have too many extension
phones on your telephone line to
allow all of them to ring. Try
unplugging some of the other
phones.
YOU HEAR OTHER CALLS
WHILE USING YOUR PHONE.
Disconnect your Base Unit from
the telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is
probably in your wiring or local
service. Call your local telephone
company.