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Inter-Tel
®
Model 8664/8665/8668 User Guide
R
Receiving
intercom calls 32
outside calls 33
Record-A-Call 71
Recording
and sending voice mail messages 49
voice mail directory name 29
Recording Personal Greetings 28
Recovering Deleted Messages 48, 101
Redialing a Number 40
Redirecting Calls 39
Regulatory Information iii
Remote Access Password 82
Remote Feature Access 83
Remote Messaging 44, 64
Reorder Tone 24
Requesting
a callback 30, 31
a reminder message 54
Responding To
a waiting call 33
agent help requests 84
Retrieving Messages 43
Returning
feature buttons to default 74
to a held call 34
your endpoint to default 66
Reverse Transfer (Call Pickup) 37
Ring Intercom Always 31
S
Screening Calls 76
Search Order 63
Sending Calls to Voice Mail 33
Sending Messages 49
Setting
account codes 75
personal options 102
preferences 56
remote messaging 64
your e-mail password 95
SMDR (Station Message Detail Recording) 75
Softkeys 10
Speaker 41
Specific Absorption Rate (SAR) Information vii
Speed Dialing 67
Standard Account Codes 75
Station Message 30, 31
Station Message Detail Recording (SMDR) 75
Station Speed Dial 67
Status Indicators 7
System Administrator 106
System Hold 34
System Speed Dial 70
T
Telephone Directory 77
Terminating the ACD Agent Call 87
Time Out 24
Timers 87
Transferring Calls 36
Turning Your Endpoint On and Off 26
Two-Line Display 9
U
Up and Down Volume Buttons 8, 66
Using
advanced mailbox 94
directories 79
message button 42
mute feature 41
record-a-call 71
speaker and microphone 41
Using Account Codes 75
V
Viewing Speed-Dial Numbers 70
Voice Mail
administrator 20
messages 30, 31
Voice Mail Flowchart
advanced mailbox 103
Voice Mail Messages 46
recording and sending 49
recovering deleted 48
Volume Buttons 8, 66
Volume Levels 66
W
Waiting Calls 33
What the Administrators Can Do for You 106
What You See and Hear 24
Working in Hunt Groups 85
Wrap-Up Timer 87
Z
Zones, Page 72