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Answers to Commonly Asked Questions
A. Your phone may have lost its digital
security code and needs to be reset. Refer
Q. I can't get a dial tone. What do I do?
Q. How often do I need to replace the
9 volt battery?
Q. Can my unit be left on for a long
period of time?
Q. MyDC Adaptor feels warm to the
touch. Is this normal?
Q. Will my unit operate in a very cold
or hot environment?
A. You should replace the 9 volt battery
once a year or after a power outage.
A. Yes. Your unit is designed to be on
24 hours a day.
A. Yes. It is characteristic of your DC
Adaptor to feel slightly warm. There is
no need to be alarmed.
A. Your unit is designed to perform most
efficiently at room temperature. However,
it can be used in environments ranging
Q. Why are some of the digits on the
display missing?
Q. How many calls can be stored in
Caller ID memory?
A. The telephone number, name (if
available), and time/day of up to 64 calls
will be stored in memory on the handset
display.
from 50 F to 120 F.
to the "To Reset" unit procedure on
page 20
A. Information in the Transmission can not
to be decoded by your unit, so it cannot
be displayed. If the error affects only a
single digit, the display will sometimes
show a "_" in the area of the digit effected.
Your telephone is able to recover all available
information, making it possible for you to
determine who the call is from.
PROBLEM
The unit will
not operate.
No dial tone.
Difficulty placing
or receiving calls.
Troubleshooting Guide
If you have followed the instructions in this manual, and have difficulty operating your
Southwestern Bell Freedom Phone Cordless Telephone, locate the PROBLEM in the left
column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVEACTION
columns to locate and remedy the problem.
CORRECTIVE ACTION
Recheck all plug connections.
Also, check the DCadaptor for
proper connection to wall outlet
and phone base.
Reset the digital security code by
returning the handset to the base.
A new code is then set.
Charge the battery for about
10-14 hours before initial use or
when the battery low beep sounds
every 10 seconds from the handset.
See the above mentioned
corrective actions.
Move the handset closer to the
base.
1. Return the handset to the base
unit for 5-10 seconds to reset
code. If that doesn't work:
2. Check to make sure the
DC
3. Unplug DC adaptor from
power source; disconnect hand-
set battery for 5 seconds, then
reconnect. Place handset back
on base, then replug in the DC
adaptor
POSSIBLE CAUSE
Improper installation.
The digital security
code has been lost due
to a power loss while
the handset was away
from the base.
The battery is not charged.
See the above mentioned
possible causes.
The handset is being
used too far away
from base.
You may have lost the
security code. The handset
can no longer communicate
with its base. The loss of the
code can occur if the battery
is drained and needs
recharging, the DC adaptor
is disconnected, a power loss
has occurred, or there is
electrical interference form
other cordless phones, baby
monitors, microwaves, etc.
Even a momentary power
interruption could erase your
cordless phone's security
R
code.
adaptor is connected.