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Manufacturer declarations
Manufacturer declarations
Warranty
The original Sennheiser product you have purchased is covered by a war-
ranty of 24 months. The warranty period begins on the date of purchase
of brand new, unused products by the first end user. Please retain your
sales receipt (or your warranty certificate) as proof of purchase. Unless
you submit proof of purchase, which will be verified by your local Sennhe-
iser service partner, you will be obliged to pay for any repairs that are car-
ried out. Proof of purchase must state the date of purchase and name of
the product. We shall satisfy our warranty obligations by remedying any
material or manufacturing faults free of charge at our discretion either by
repair or by exchanging individual parts or the entire appliance. Any defec-
tive parts removed from a product during the course of a warranty claim
shall become the property of Sennheiser electronic GmbH & Co. KG.
The following cases are not covered by the above warranty:
y minor faults or deviations in the quality of a product which do not affect
the product's value or fitness for its intended purpose
y any accessories supplied with the product
y rechargeable and disposable batteries (these products have a shorter
service life, the length of which also depends on the frequency of use)
y faults resulting from improper use (e.g. operating errors, mechanical
damage, incorrect operating voltage) Proper use for the purposes of this
warranty is defined as use of the product under the conditions stated in
the instructions for use.
y faults due to wear and tear
y any modification of Sennheiser products effected by you or a third party,
unless Sennheiser has given its prior written consent to the nature and
extent of the modification
y faults of which the purchaser was already aware at the time of purchase
All warranty claims become void if the product is tampered with by unau-
thorised persons or repair shops. Warranty claims can be enforced in any
country throughout the world in which the statutory rights of the country
concerned are not in conflict with our warranty regulations.
No other warranty claims or claims over and above the rights stated in
these terms and conditions will be accepted. Consumers may be entitled to
statutory rights in their own countries which are not restricted by these
warranty terms and conditions, as the warranty is governed by the laws of
the country in which the Sennheiser product was purchased by the con-
sumer.
The provisions of the UN Convention on the International Sale of Goods do
not apply to this service. If you wish to file a claim under the warranty,
please send the product to your local service partner, together with acces-
sories and proof of purchase.
The customer bears the risk of shipment. To avoid any damage in transit,
please use the original packaging if possible.
An up-to-date list of all service partners of Sennheiser electronic GmbH &
Co. KG worldwide are available on the internet at www.sennheiser.com .