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NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before dialing.
RECALL DIAL TONE
Press the NEW button to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASH key may
be programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the tele-
phone company. This is required for some custom calling features or CEN-
TREX use.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you are selecting an outside line, this
means that the line or group of lines is busy.
• Press the CBK key or dial 44. You will hear confirmation tone.
• When the line becomes free, the system will call you back.
• Lift the handset or press the SPEAKER key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing.
CANCELING CALLBACK
A callback will be canceled if not answered within 30 seconds. If you have
set a callback, your CBK key will light.
Your phone may have a maximum of five callbacks to lines and/or stations
set at a time. To cancel a callback:
• Press the CBK key or dial 44. You will hear confirmation tone.
• While you are listening to confirmation tone, press the HOLD key. This
will cancel the oldest set callback that you have set.
NOTES:
1. If the hot keypad feature is turned off, you must first lift the handset or
press the SPEAKER key before dialing.
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OUTSIDE CALLS
MAKING AN OUTSIDE CALL
• Lift the handset and press an idle outside line button, line group button
or dial a line access code to receive dial tone—OR—press an idle out-
side line button, line group button or dial a line access code to receive
dial tone through the speaker—OR—press SPEAKER, receive intercom
dial tone and dial a line access code.
• Dial the telephone number.
• Finish the call by replacing the handset or pressing the SPEAKER key.
NOTE: You will receive No More Calls tone when you attempt to make a call
and there is no key available for that line.
• If Least Cost Routing is enabled on your phone system, this button may
be labeled LCR or accessed by dialing an access code (usually 9).
• If your system is programmed to require an authorization code before
making a call, dial ✱ plus a valid code before selecting a C.O. line.
• If your system is programmed to require an account code before mak-
ing a call, press the ACCT button or dial 47 plus a valid code, press the
ACCT button again and then select a C.O. line.
For more information on authorization and account codes, see your system
administrator.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before dialing.
ANSWERING AN OUTSIDE CALL
• Lift the handset and you are automatically connected to the ringing call.
See Ring Preference under Customizing Your Keyset—OR—press the
SPEAKER key to automatically answer on the speakerphone.
NOTE: If a call is flashing at your keyset but not ringing, you must press the
flashing button to answer.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To
answer calls ringing this device, dial 67 or press the UA key. This device can
operate in the Day or Night mode.