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KEYSET USER FEATURES
The following options are available if you have a keyset. They require setup
by the system administrator.
Message Waiting Lights
When a new message is left in your mailbox, the voice mail message light
on your keyset will flash. Press this flashing key and follow the prompts to
retrieve messages.
Answer Machine Emulation
If you have an Answer Machine Emulation key programmed on your keyset,
you can use it to monitor calls going to your voice mail, and optionally
answer them. The operation of this feature is similar to screening a call on a
home answering machine.
Your keyset must be set to forward on no answer to voice mail. After ringing
your station the caller will be connected to voice mail and hear your per-
sonal greeting before leaving a message. During this time you will be mon-
itoring the connection between the caller and your voice mailbox. At this
time you will only be monitoring the call, you can not talk to the outher party
until you answer. You may pick up the call at any time or ignore it.
To activate this feature press the AME key. It will light and the feature is set.
Press again to turn off. If this key is pressed while a station is ringing (dur-
ing forward no answer), the feature will be turned on for the current call only.
While the caller is leaving a message or ringing you may:
• Press [#] to immediately put the caller in your voice mailbox and mon-
itor it.
• Press [✱] to immediately disconnect your station. The caller continues
to leave a message normally.
• Pick up the handset and monitor privately.
• Press SPEAKER key to answer the call (using the handset or speaker).
AME Password
If your keyset has AME PASSWORD (MMC
110) set to YES, you must enter
your station password to listen to messages being left. This will prevent
unauthorized people from listening to messages being left for you.
If the password option is turned on, while a message is being left, press the
flashing AME light and enter your station password (not your SVM 400 pass-
word). You will then hear the message being left.
Shortcuts
Calling
Calling a station that is busy or does not answer you can press [#] to imme-
diately send the call to the called parties mailbox.
Being Called
If your phone rings and you want to send the caller directly to your mailbox,
simply press [#].
Direct Messaging
[#] + DSS To make it easy to leave messages for others in your office with-
out having to dial their extension number first, keyset users may simply dial
[#] plus a mailbox (extension) number and leave a message directly. If you
dial a busy extension press [#] to connect directly with the mailbox.
Self Memo
[#] + [#] Pressing [##] will leave a message in your own mailbox.
INTERACTIVE DISPLAYS
Display keyset users have the added advantage of using the soft keys and
displays to play, save, delete, reply, call, fwd, rewind, pause, fast forward,
change the volume, get message information, or help.
Viewing Mailbox Contents
If you have new messages, in addition to the message waiting light you will
be able to use the keyset displays and soft keys to communicate with the
SVM 400.
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