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4 BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3
4.2 STATION FEATURES DESCRIPTIONS..................................................................................................4.28
4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................................4.35
4.4 AUTO
ATTENDANT FEATURE DESCRIPTIONS
................................................................................4.42
4.5 VOICE
MAIL FEATURE DESCRIPTIONS..............................................................................................4.45
4.6 SAMPLE SMDR PRINTOUT WITH CALLER ID
..................................................................................4.51
4.7 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER......................................................4.52
4.8
SAMPLE OF UCD EMBEDDED REPORT ............................................................................................4.53
4.9 UCD CALL ST
ATISTICS............................................................................................................................4.54
4.10 UCD AGENT STATISTICS........................................................................................................................4.56
4.11 SAMPLE TRAFFIC REPORT....................................................................................................................4.57
4.12 TRAFFIC REPORT OVERVIEW ..............................................................................................................4.58
5 GENERAL USER INFORMATION
5.1
RADIO FREQUENCY INTERFERENCE....................................................................................................5.1
5.2 FCC REQUIREMENTS ................................................................................................................................5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................................................................................5.1
5.4 MUSIC ON HOLD WARNING ..................................................................................................................5.3
5.5 DISA WARNING ..........................................................................................................................................5.3
5.6 UNDERWRITERS LABORATORIES..........................................................................................................5.3
STANDARD WARRANTY
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