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2 SSA-424 USER MANUAL
PROPRIETARY NOTICE
The RTS production information and design dis-
closed herein were originated by and are the prop-
erty of Telex Communications, Inc. Telex reserves all
patent, proprietary design, manufacturing, reproduc-
tion, use and sales rights thereto, and to any article
disclosed therein, except to the extent rights are
expressly granted to others.
COPYRIGHT NOTICE
Copyright 2004 by Telex Communications, Inc. All
rights reserved. Reproduction in whole or in part
without prior written permission from Telex is prohib-
ited.
UNPACKING AND INSPECTION
Immediately upon receipt of the equipment, inspect
the shipping container and the contents carefully for
any descrpepancies or damage. Should there be
any, notify the freight company and the dealer at
once.
WHAT’S IN THIS PACKAGE?
WARRANTY INFORMATION
For Warranty Information, see the enclosed warranty
card.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
RTS/Telex
12000 Portland Ave South
Burnsville, MN 55337 U.S.A.
Phone: 1-800-392-3497
Fax: 1-800-323-0498
RETURN SHIPPING INSTRUCTIONS
Procedure for Returns
If a repair is necessary, contact the dealer where this
unit was purchased.
If repair through the dealer is not possible, obtain a
Return Authorization from:
Customer Service Department
RTS/Telex Communications, Inc.
Phone: 1-800-392-3497
Fax: 1-800-323-0498
DO NOT RETURN ANY EQUIPMENT DIRECTLY TO
THE FACTORY WITHOUT FIRST OBTAINING A
RETURN AUTHORIZATION.
Be prepared to provide the company name, address,
phone number and a person to contact regarding the
repair, the type and quantity of equipment, a descrip-
tion of the problem and the serial number(s).
SHIPPING TO MANUFACTURER
All shipments of RTS products should be made via
United Parcel Service or the best available shipper,
prepaid. The equipment should be shipped in the
original packing carton; if that is not available, use
any suitable container that is rigid and of adequate
size. If a substitute container is used, the equipment
should be wrapped in paper and surrounded with at
least four inches of excelsior or similar shock-
absorbing material. All shipments must be sent to
the following address and must include the Return
Authorization.
Factory Service Department
Telex Communications, Inc.
1930 West 1st Street
Blue Earth, MN 56013 U.S.A.
Upon completion of any repair the equipment will be
returned via United Parcel Service or specified
shipper collect.