Blackberry version 5.2 IP Phone User Manual

Item Description
DT1100305 When the BlackBerry MVS is configured to route calls through a SIP gateway, when a user
places another user on hold, the user on hold does not hear music on hold, if music on hold
is configured.
Impact: Users do not hear music on hold.
Workaround: None.
DT1062165 When viewing a standard or custom report with the CDR Viewer, no results appear in the
Original Called Party Number column.
Impact: Call reports do not contain the Original Called Party Number value.
Workaround: None.
BlackBerry MVS Client
This section lists the known issues for the BlackBerry MVS Client component of the BlackBerry Mobile Voice
System 5.2.
Item Description
DT3845257 When the user A is in a call with user B and user A receives a call from user C, user A's
device displays an incorrect caller ID for user C if the call from user C is delivered without
an active data connection.
Impact: Users do not know who an incoming call is from.
Workaround: None.
DT3556611 In this scenario the user:
is configured for no data calling but the No Data Coverage Number in the MVS Console
is incorrect
When the user makes a call using the Work (Mobile) line, an audio message plays, and
then the call falls back to the mobile line and the call connects.
Impact: Users hear an unexpected audio prompt that might make them hang up the call.
Workaround: None.
DT3080740 When a user is using a BlackBerry Bold 9790 smartphone that is using BlackBerry 7.1 and
makes a Voice over Mobile call, no ringback tone plays on the smartphone.
Impact: Users do not hear ringback tones.
Workaround: None.
DT2498673 If a user is using a GSM device, is configured for MVS Only calling, and has configured a
phone number to forward calls to, the call forwarding icon does not display on the device.
Release Notes
BlackBerry MVS Client