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Problem Solution
Cannot hear the • Set the PWR switch on the handset to ON (the far left
Page alert tone
position).
Range is shorter • Press the CHAN button during the conversation to select a
than normal new channel.
• Position the base antenna upward.
Battery will not hold a • Be sure you are sufficiently charging the battery. When the
charge OR is fully charged battery has been charged for 12 hours, you can expect
and the BAT LOW lights approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on • Place handset in base for 10 seconds to reset the
phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing
• Did you program the memory location keys correctly?
doesn’t work
• Did you follow proper dialing sequence?
• Make sure T/P switch is correctly set.
Unit locks up • If the phone still does not work, disconnect the power cord
no communication and remove the battery pack. Then reconnect the power cord
between the base and reinstall the battery pack. Place handset in the base for
and the handset 10 seconds to allow it to reinitialize.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
TROUBLESHOOTING GUIDE (CONTINUED)