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Troubleshooting
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2TQDNGO 5WIIGUVKQP
Low volume or
unusual sounds.
Someone has picked up another phone on the same line. Hang
up the other phone.
Severe noise
interference.
Press
CH
to change the channel.
Keep the handset away from computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors,
fluorescent lights, and electrical appliances.
Move the handset to another location or turn off the source of
interference.
The phone does not
work or works poorly.
Be sure the base’s phone line cord and AC adapter are correctly
and securely connected, and the battery pack is charged.
The phone cannot be
operated at a useful
distance from the
base because the
signal becomes weak
or noisy.
Lift the base’s antenna to a vertical position.
The handset’s range has decreased. Return the handset to the
cradle and recharge the battery pack. Replace the battery pack if
necessary.
The handset battery
pack does not charge.
If the charging contacts on the handset and base are dirty, clean
them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
The handset does not
ring or receive a page.
Move the base away from other electrical devices and sources of
noise.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light TALK/BATT.)
The handset stops
working or works
poorly during a call.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light TALK/BATT.)
If the base loses power while the handset is away, the security
access-protection code might change. Restore power to the
base, then place the handset back on the base. The CHARGE/IN
USE indicator lights, indicating that the code is set again.
If the charging contacts on the handset and base are dirty, clean
them with a pencil eraser.
43-3821.fm Page 26 Friday, May 10, 2002 10:08 AM