Polycom IP 500 Telephone User Manual


 
15
Voicemail and Voice and Text Messaging
Users can send and receive both Voice
*
and
Text messages on the telephone. Received
messages will be indicated by a ashing
Message Waiting Indicator LED on the
front of the telephone and optionally a
visual notication on the display.
Individual line indicators reect voice or
text messages left on that line (useful if
multiple lines are in use).
A stutter dial tone in place of normal dial
tone is used to indicate that one or more
voice messages are waiting at the message
center.
SIP Instant (Text) Messaging is supported
in real-time. Users can send and receive
text messages using their telephones.
To read text messages:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
and select Instant
Messages,
OR
Press the InstMsg soft key to read a
message just received.
2. (Optional) If multiple lines are in
use, select from which line messages
are to be retrieved.
3. Messages appear rst to last in sent
order.
4. Press the Next or Prev soft keys to
cycle through messages in order.
5. Press the More soft key to access the
Delete, Reply and New options.
To send a text message:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
.
2. Select Instant Messages.
3. (Optional) If multiple lines are in
use, rst select from which line to
send the message.
4. Press the More soft key then New.
*
Voice Mail is an optional feature
congured on the server and may
not be supported on your particular
system. Contact your System Admin-
istrator to nd out.
Screen options may vary with
server-based application.
5. Enter the desired extension or SIP
URL. Press the 1/A/a soft key
to alternate between numeric and
upper/lower case alphanumeric
modes.
6. Press the Select soft key to choose
from various pre-scripted short
messages.
OR
Press Edit to compose a custom
message. Use dialpad keys to
cycle through the character set.
Use keys 1, *, 0, and # to select
special characters.
7. Press Send when nished.
To listen to voice messages:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
.
2. Select Message Center
*,†
.
3. (Optional) If multiple lines are in
use, select from which line mes-
sages are to be retrieved.
4. Display indicates number of
messages and their importance.
Press Connect to initiate Voice Mail
retrieval from the Message Center,
OR
Press Clear to turn off the ashing
LED without listening to mes-
sages.
5. Follow voice prompts to listen to
messages.