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Using the Basic Features of Your SoundPoint IP® 560 Phone
3 - 7
• If your phone is configured for shared lines:
— The second call will cause a call waiting tone to be played, the second
Line Key indicator to fast flash green, and an incoming call icon
appears on the second Line Key.
To answer an incoming call on a line configured for a single Line Key:
>>
Do one of the following steps:
— Press or the Hold soft key to put the original call on hold.
— Press to access the new call.
Soft key labels are updated on the display showing Answer, Reject,
and Forward.
Answer the incoming call.
This places the original call on hold and refreshes the soft key labels.
To answer an incoming call on a line configured for multiple Line Keys:
>>
Do one of the following steps:
— Answer the call by pressing associated with the
second incoming call.
The first call is put on hold and the second call is answered.
Note
If your phone is also configured for shared lines, the Reject soft-key is replaced by
a Silence soft key and there is no the Forward soft-key. Pressing the Silence soft
key will stop the ringing for that call.
Note
Incoming calls may be forwarded by pressing the Forward soft key. For more
information, refer to Dynamic Forwarding on page 3-17.