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Using the Basic Features of Your SoundPoint IP® 560 Phone
3 - 5
• Multiple Line Keys per line
If your phone is configured with multiple call appearances, refer to Using
Multiple Call Appearances on page 4-1 for instructions on how to answer a
call.
Answering When Not in Another Call
In all cases, the active call will appear on the graphic display showing call
duration and destination.
To answer a call using the handset:
>>
Pick up the handset.
To answer a call using Hands-Free Speakerphone mode:
>>
Do one of the following steps:
— Press .
Note
Incoming calls may be ignored by pressing the Reject soft key (for private lines) or
the Silence soft key (for shared lines) or Do Not Disturb during ringing. The Do
Not Disturb mode stays active when the call is dropped and will remain so until
toggled off.
Incoming calls may be forwarded by pressing the Forward soft key. For more
information, refer to Dynamic Forwarding on page 3-17.
When your SoundPoint IP 560 phone is configured for silent ring, press the ringing
Line key or the Answer soft key and you will answer the call. If your handset is
off-hook, the call is routed to the handset. If your handset is on-hook, the call is
routed to the speaker.
Note
If “Handsfree mode disabled” appears on the graphic display after you press the
speakerphone key, your system administrator has disabled the speakerphone on
your phone.