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UNIVERSAL DOCKING STATION USER’S GUIDE
22
Voice Dial not working
Some cell phones do not support this feature or require the dial pad cover to be flipped open for
voice dial to be activated.
Voice Mail access not working
Some cell phones do not support this feature. Program your cell phone Voicemail access
number into a speed dial on your extension telephone set. The Voicemail access number is
often your own cell phone number.
Voice Mail access dials another number
Some cell phones require the Voicemail number to be programmed into the first phonebook
location. Put the Voicemail access number in the first phonebook location. The number is often
your own cell phone number.
Caller ID on extension sets always shows “Dock-N-Talk™”
Your cell phone must have Caller ID functionality and must also allow accessories to access it.
Some cell phones will display Caller ID on the screen but still not allow accessories to be sent
the information.
Checking you firmware version
To check the firmware version of your Dock-N-Talk™, connect a Caller ID enabled telephone
set to one of the line jacks on the back of the unit, press the ring key once quickly and the
version number will be displayed on the LCD screen of the telephone.
Firmware Updates
If you purchase a new cell phone or your current cell phone does not connect and work properly
with the Dock-N-Talk, and it is listed as a supported cell phone, you may need a firmware
update. Firmware updates are available from Phone Labs to support new cell phones and
features. Please contact Phone Labs customer service for further information.