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UNIVERSAL DOCKING STATION USER’S GUIDE
21
TROUBLESHOOTING
LED is Red
Your Dock-N-Talk™ is plugged into a telephone line that is connected to a wireline service. If
you have wireline service, move the switch on the back of the Dock-NTalk™ to LP2. If you have
no wireline service, you should have a qualified phone service technician disconnect the wireline
connection to your home before plugging into Dock-N-Talk™. This may require disconnecting
the wireline at your network interface module. If the LED is still RED, power to the Dock-N-Talk™
is insufficient. Ensure the power adapter is properly plugged into the wall and into the
Dock-N-Talk™ and you are using the Phone Labs power adapter supplied with the product.
LED is Flashing Green
Check that you have the cable or Bluetooth Module securely connected. Check that the cell
phone you are connecting is supported by the Dock-N-Talk™ Adjunct. Check that you are using
the proper cable for the cell phone to which you are connecting. Power cycle your cell phone off
and on and the Dock-N-Talk™ off and on to reinitialize both devices.
No dial tone on extension telephone sets
Check to see that the extension set is plugged into the same pair of wires that the Dock-N-Talk™
is plugged into. Press the Setup Ringing “ ” key and see if the phone rings. If it does not ring,
check that you have the correct wires connected to the extension telephone set. If it does ring,
ensure that the Dock-N-Talk™ is not plugged into the public telephone network.
Error/busy tone on extension sets
Check to see that there is a cell phone plugged into the Dock-N-Talk™. Make sure the green
LED is a solid green color. If it is not, reconnect your cell phone.