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Caller ID
Power failure
Problem Cause & solution
The unit does not display
the caller’s name and/or
phone number.
LYou have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
LIf your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the unit and the telephone line jack (page 6).
Contact your DSL provider for details.
LThe name display service may not be available in some
areas. Contact your telephone service provider for
details.
LOther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information
(page 14).
LGenerally caller information is displayed from the 2nd
ring.
LIf the unit is connected to a PBX system, caller
information may not be received properly. Consult your
PBX supplier.
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned off.
Turn it on and try again (page 20).
LYou need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 15).
The display exits the
caller list while searching.
LThe unit automatically exits after 1 minute of inactivity.
Problem Cause & solution
The unit will not function. LThis product is not designed to make calls in the event
of a power failure.
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