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For assistance, please call: 1-800-211-PANA(7262)
53
Troubleshooting
Useful Information
General
You cannot operate the
Answering System with the
handset.
• Someone is operating the Answering System.
• You are too far from the base unit. Walk closer
to the base unit.
• The unit is recording a message. To answer
the call, press
[]
or
[]
.
While recording a greeting
message, the unit starts to
ring and stops recording.
• To answer the call, press
[]
or
[]
. Start
again from the beginning after hanging up.
During playback, the unit
starts to ring and stops
playback.
• To answer the call, press
[]
or
[]
. To
resume playback, press
[MESSAGE/SLOW
TALK]
after hanging up.
Caller ID information is not
displayed during message
playback (p. 42).
• Caller ID information will not be displayed
—if a message is recorded by using
[MEMO/2WAY REC]
(p. 44), or
—if the Caller List is renewed and the caller
ID information is erased (p. 26).
Problem Cause & Remedy
The unit does not work. • Check the settings (p. 8–9).
• Check whether the dialing mode setting is
correct (p. 13).
• Charge the battery fully (p. 8).
• Clean the charge contacts and charge again
(p. 9).
• Install the battery properly (p. 8).
• Place the handset on the base unit and
unplug the AC adaptor to reset it. Plug in, and
try again.
• Re-install the battery (p. 8) and charge it fully.
The unit does not announce
the displayed caller’s name.
• The handset and base unit ringer volumes are
OFF (p. 17).
• The Talking Caller ID feature is OFF (p. 15).
The unit does not announce
the displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names most
commonly used in the United States.
• The unit will announce each letter of
abbreviations, such as Co., Inc., etc.
• Caller ID service supports names of up to
15 letters. If the caller’s name has more than
15 letters, the name will not be announced
correctly.
Problem Cause & Remedy