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52
Answering system (KX-TG7521)
Problem Cause/solution
The unit does not
record new messages.
L The answering system is turned off. Turn it on (page
37).
L The message memory is full. Erase unnecessary
messages (page 38).
L The recording time is set to “Greeting Only”.
Change the setting (page 42).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 38).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 41).
My own greeting
message cannot be
properly heard.
L Record your own greeting message again (page 38).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 40).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 40).
L Press each key firmly.
L The answering system is turned off. Turn it on (page
41).
TG7511_7521BX(e).book Page 52 Tuesday, June 15, 2010 2:10 PM