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Programmable settings
Problem Cause/solution
The display is in a
language I cannot read.
R Change the display language (page 12).
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 29).
I cannot register a handset
to a base unit.
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 9).
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts with
a dry cloth and charge again.
R It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 47).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 14).
Noise is heard, sound cuts
in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 16,
24).
R Night mode is turned on. Turn it off (page 27).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 24).
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Useful Information
TG68xxSA(en)_0619_ver011.pdf 45 2013/06/19 17:43:18